Last updated: 30 September 2026
Natalino Italian Food Specialists Ltd (“Natalino”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use and protect personal information when you visit our website, contact us or register for access to our B2B or B2C online catalogues.
1. Who We Are
Natalino Italian Food Specialists Ltd is a UK limited company specialising in Italian food products for businesses, professionals and private customers.
Company name:
Natalino Italian Food Specialists Ltd
Company number:
13491352
VAT number:
384501301
Business address:
Unit 26 Penraevon Industrial Estate, Leeds LS7 2AW, United Kingdom
Email:
order@natalinofood.co.uk
Natalino Italian Food Specialists Ltd is the data controller responsible for the personal information described in this Privacy Policy.
2. Information We Collect
The information we collect depends on how you use our website.
When registering for a B2B account, we may collect:
- First and last name
- Company name
- Business type
- Email address
- Telephone number
- Business address
- Postcode
- City
- VAT number, where provided
- Account credentials, including your password in securely processed form
When registering for a B2C account, we may collect:
- First and last name
- Email address
- Telephone number
- Address
- City
- Postcode
- Account credentials, including your password in securely processed form
When you contact us through the website, we may also collect the information contained in your enquiry and any other information you choose to provide.
We may automatically collect limited technical information when you use the website, such as IP address, browser/device information and website usage data.
3. Why We Use Your Information
We use personal information where necessary to:
- Create and administer registered user accounts.
- Determine whether an applicant requires B2B or B2C catalogue access.
- Review, approve, reject, suspend or administer account registrations.
- Provide registered users with access to the appropriate catalogue.
- Respond to enquiries and provide customer support.
- Maintain the security, reliability and proper operation of the website.
- Understand how visitors use our website and improve its performance.
- Comply with applicable legal and regulatory obligations.
We do not currently use account registration details for email marketing.
The ICO requires organisations to identify and explain the lawful basis used for each purpose for which personal information is processed. Depending on the activity, our processing may be necessary to provide a service requested by you, to comply with legal obligations, or for our legitimate interests in operating and securing our catalogue and customer account system. ICO
4. B2B and B2C Account Approval
Registration does not automatically provide access to our catalogues.
Applications may be reviewed by Natalino Italian Food Specialists Ltd before access is granted. We may approve, reject, suspend or deactivate an account where reasonably necessary to operate and protect our catalogue service.
B2B users are given access to the B2B catalogue and B2C users are given access to the B2C catalogue following approval.
5. Google Analytics
We currently use Google Analytics to help us understand how visitors use our website.
Google Analytics may collect information about visits, interactions, devices and browsers through cookies or similar technologies.
Where consent is required for analytics technologies, they should only be activated following the appropriate user choice. UK cookie rules generally require consent for non-essential storage/access technologies. ICO
More information about cookies is provided in our Cookie Policy.
6. How We Share Information
We do not sell personal information.
Information may be processed by trusted service providers where necessary for the operation, hosting, security, analytics and maintenance of our website and account services.
We may also disclose information where required by law or where necessary to establish, exercise or defend legal rights.
7. How Long We Keep Information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including account administration, security and applicable legal or regulatory requirements.
Where an account is closed or no longer required, information will be deleted or securely retained only where there is a legitimate or legal reason to do so.
8. Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no internet-based system can be guaranteed to be completely secure.
9. Your Rights
Depending on the circumstances, UK data protection law may give you rights relating to your personal information, including rights to:
- Access your personal information.
- Request correction of inaccurate information.
- Request deletion of information in certain circumstances.
- Request restriction of processing.
- Object to certain processing.
- Request portability of certain information.
- Withdraw consent where processing relies on consent.
The ICO identifies these rights as information that should be addressed within privacy information provided to individuals. ICO
To exercise a relevant right, contact:
You also have the right to raise a concern with the UK Information Commissioner’s Office (ICO).
10. Changes to This Privacy Policy
We may update this Privacy Policy when our website, services or legal obligations change.
If online ordering, payment, delivery, marketing services or additional third-party technologies are introduced in the future, this Privacy Policy may be updated accordingly.